Making technology accessible shouldn’t be an afterthought—and in this episode, we dig into what it really takes to build products everyone can use. Jon Gray sits down with Erissa Duvall, Accessibility SME at GitHub, to talk about what accessibility looks like today, why consistency is still a challenge, and how teams can start weaving good practices into their workflow long before launch day.
Erissa shares her path from the American Printing House for the Blind to GitHub, where she now helps guide accessibility testing, governance, and education across the organization.
She breaks down:
▪️Why so many teams struggle with accessibility despite good intentions
▪️How WCAG, ADA, and Section 508 fit into the bigger picture
▪️Small, practical steps that developers and designers can take to get started
▪️Real-world examples of barriers—and the impact of fixing them
▪️How AI tools and automated testing help (and where they fall short)
▪️The truth about accessibility overlays and why they often cause more harm than good
▪️The value of direct connection with the disability community
▪️Tools, courses, and open-source resources that make a difference