3/20/2026 Releases: [Highlight]

3/20/2026 Releases: [Highlight]

Explore this weeks updates and releases! ๐Ÿ”Ž

Conference Audience Feature Deprecation

The Conference Audience feature has been deprecated and removed as part of ongoing platform modernization efforts.

This change supports improvements to platform stability and enables new regional infrastructure.


New Voice Analytics Dashboard

Introducing a new Voice Analytics Dashboard, giving you a high-level view of voice call health across your project.

This new dashboard makes it easier to identify potential issues, monitor performance trends, and understand overall voice health โ€” all without needing to build custom observability workflows.

Where to find the new dashboard:

The Voice Analytics Dashboard is now available. Navigate to โ€œAnalyticsโ€ from the left hand menu โ†’  select the submenu โ€œVoiceโ€.

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We want your feedback!

Once you have had time to use the new dashboard, we would love to hear your feedback! Take the Voice Analytics Dashboard Feedback Survey.
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Removal of Dashboard Info Panel

The Home Dashboard has a new look! To improve navigation, usability and access to resources the expandable info panel has been removed and you will now see a cleaner, text-based dashboard.

  • New dedicated links for Changelog, Support, Docs, and Community resources can be found in the top right menu, Including direct access to the Status page and Documentation links ( that now open in a new window for easier reference)



โš ๏ธ Shutdown of Bahrain RTC POP

The Bahrain RTC POP will be retired on March 27, 2026.

  • Calls will automatically route to the next closest available node. No action needs to be taken at this time.

  • Any active calls on this node will continue until completion.